Announcements

Service Alert - Epcom Business Core - Cisco BLF Indicator Issue

  • 18th September 2026
Service Notice – Cisco BLF Functionality Resolved Updates - 09-11-2026 through 09-18-2026 Following the recent Business Core Upgrade - Epcom Global Networks later in the week started to receive odd reports from clients with side carousel phones of issues intertiment call pick-up and BLF light errors. Epcom Global Networks identified an issue ...
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Service Alert - Upgrade of Business Core Platform and Database - 09-07-2026

  • 7th September 2026
Hello Clients, Update 1 - 09-07-2026 - 09:47:00 AM ESTThe upgrade has started for the Business Core Platform.  The platform is being upgraded to the latest release, latest security patches,The upgrade is expected to take about 2 hours.Updates will be provided on this announcement as we have them. Update 2 - 09-07-2026 - 12:03:00 PM ESTThe ...
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