Announcements

Service -Alert - Upgrade of Business Core Platform and Database - 09-07-2026

  • 7th September 2026
Hello Clients, Update 1 - 09-07-2026 - 09:47:00 AM ESTThe upgrade has started for the Business Core Platform.  The platform is being upgraded to the latest release, latest security patches,The upgrade is expected to take about 2 hours.Updates will be provided on this announcement as we have them. Update 2 - 09-07-2026 - 12:03:00 PM ESTThe ...
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Service Alert - Outbound Call Path Delay - United Kingdom - 08-17-2026

  • 17th August 2026
Hello Clients,Update 1: - 08-17-2026 - 1:35 pm ESTEpcom Global Networks is seeing call completion issues to some United Kingdom numbers on our network, this Monday, August 17, 2026.An Internal Trouble Ticket has been raised on this issue with our International Peering Partners - EGN-35147281.We are looking to re-route traffic and monitor the ...
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Service Alert - Inbound - Outbound Call Path Delay - 11-20-2025

  • 20th November 2025
Hello,Update 1: - 11-20-2025 - 1:03 pm ESTWe are seeing an inbound / outbound call path routing issue in the Northeast - Mid Atlantic Region of the United States on 11-20-2025.  This issue is being reviewed with our peering partners.  Please standby for an update as we review this matter.  Updates will be provided on this matter shortly.  ...
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Thank you for choosing Epcom Global Networks!

  • 1st June 2016

Welcome to the brand new Epcom Global Networks - Billing Center! We are continuing to improve the user experience of this new portal - additional updates will be provided shortly.  Continue to check back for new announcements, thank you.

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