Service Notice – Cisco BLF Functionality Resolved
Updates - 09-11-2026 through 09-18-2026
Following the recent Business Core Upgrade - Epcom Global Networks later in the week started to receive odd reports from clients with side carousel phones of issues intertiment call pick-up and BLF light errors.
Epcom Global Networks identified an issue ...
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Hello Clients,
Update 1 - 09-07-2026 - 09:47:00 AM ESTThe upgrade has started for the Business Core Platform. The platform is being upgraded to the latest release, latest security patches,The upgrade is expected to take about 2 hours.Updates will be provided on this announcement as we have them.
Update 2 - 09-07-2026 - 12:03:00 PM ESTThe ...
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Hello Clients,Update 1: - 08-17-2026 - 1:35 pm ESTEpcom Global Networks is seeing call completion issues to some United Kingdom numbers on our network, this Monday, August 17, 2026.An Internal Trouble Ticket has been raised on this issue with our International Peering Partners - EGN-35147281.We are looking to re-route traffic and monitor the ...
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Hello,Update 1: - 11-20-2025 - 1:03 pm ESTWe are seeing an inbound / outbound call path routing issue in the Northeast - Mid Atlantic Region of the United States on 11-20-2025. This issue is being reviewed with our peering partners. Please standby for an update as we review this matter. Updates will be provided on this matter shortly. ...
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